Privacy Policy for RolexGlasni

Effective Date: March 6, 2025

RolexGlasni values the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our dealership in any way. We are committed to ensuring your privacy is respected and protected in accordance with applicable laws.

1. Information We Collect

We collect personal information when you interact with us, make a purchase, or use our website. The types of information we may collect include:

1.1. Personal Information

  • Name
  • Email address
  • Phone number
  • Address (billing and shipping)
  • Date of birth (for financing purposes)
  • Payment information (credit card details, bank transfer info)

1.2. Vehicle Information

  • Vehicle make, model, and year
  • Trade-in vehicle details (if applicable)
  • Service and maintenance history (if applicable)

1.3. Website Usage Data

When you visit our website, we may automatically collect data about your browsing behavior, such as:

  • IP address
  • Browser type and version
  • Pages visited on our website
  • Time spent on our site
  • Referring website addresses

We use cookies and other tracking technologies to enhance your experience on our site. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

2.1. To Process Orders and Transactions

We use your personal and payment information to process vehicle purchases, financing, and service requests. This includes:

  • Order confirmation and delivery
  • Billing and payment processing
  • Financing and credit approval (if applicable)

2.2. To Improve Customer Service

We may use your contact information to respond to your inquiries, address concerns, and provide support during the car buying or service process.

2.3. Marketing and Promotions

With your consent, we may send you promotional emails, special offers, and updates about our vehicles, services, or dealership events. You may opt out of marketing communications at any time by clicking the unsubscribe link in the email or contacting us directly.

2.4. Website Analytics

We use website usage data to analyze trends, track customer behavior, and improve the functionality and content of our website. This helps us enhance user experience and deliver better services.

2.5. Legal Compliance

We may use your personal information to comply with legal requirements, resolve disputes, or enforce our policies. This includes complying with financial regulations and responding to legal requests.

3. How We Protect Your Information

Your privacy and security are our top priority. We implement a variety of security measures to protect your personal information:

3.1. Encryption and Secure Connections

We use secure connections (SSL/TLS encryption) for all transactions conducted through our website to ensure your personal and payment information is encrypted and protected during transmission.

3.2. Data Access Control

Access to your personal data is restricted to authorized employees and third-party service providers who need access to perform services on our behalf, such as processing payments or delivering vehicles.

3.3. Regular Security Audits

We regularly assess our data security systems and practices to ensure that your information remains secure.

4. Sharing Your Information

We may share your personal information with trusted third parties in the following situations:

4.1. Service Providers

We work with third-party service providers to help us operate our dealership and provide services to our customers. These may include:

  • Payment processors (for credit card or bank transfers)
  • Shipping and delivery companies (for vehicle shipments)
  • Financing partners (for loan and lease processing)
  • Marketing agencies (for promotional communications)

These third parties are required to protect your information and only use it to perform services on our behalf.

4.2. Legal Compliance

We may disclose your information to comply with legal obligations, such as:

  • Responding to legal requests from government authorities or law enforcement
  • Complying with applicable laws and regulations
  • Protecting the rights, property, or safety of RolexGlasni, our customers, or the public

4.3. Business Transfers

In the event that RolexGlasni is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will notify you of any such changes to ownership or control of your personal data.

5. Your Rights and Choices

You have certain rights regarding the personal information we collect about you. These rights include:

5.1. Access and Correction

You have the right to request access to the personal information we hold about you and request corrections if any information is inaccurate or incomplete.

5.2. Opt-Out of Marketing Communications

You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

5.3. Data Deletion

In some cases, you may request the deletion of your personal data, subject to certain legal exceptions (e.g., if we need to retain the data for legal or business purposes).

To exercise any of these rights, please contact us at info@rolexglasni.com or call (608) 297-2532.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

RolexGlasni does not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the effective date will be updated accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Thank you for trusting RolexGlasni with your information. We are dedicated to protecting your privacy and ensuring your experience with us is secure and transparent.