Shipping Policy

1. Delivery Options

We offer various delivery options to suit the needs of our customers:

Local Deliveries

For customers located within a reasonable driving distance from our dealership in Montello, Wisconsin, we offer free local delivery to your home or business address within a specified radius. Local deliveries are typically completed within 3-7 business days depending on availability.

Out-of-State Deliveries

For customers outside of Wisconsin, we offer nationwide delivery services. Shipping costs for out-of-state deliveries vary based on distance, vehicle size, and other factors. Our team will provide an estimated shipping cost at the time of purchase, and we will work with trusted carriers to ensure your vehicle reaches you in perfect condition.

Special Delivery Arrangements

If you require a custom delivery service, such as expedited shipping or international shipping, please contact us directly. Our team will do its best to accommodate special requests and provide a solution tailored to your needs.

2. Shipping Fees

  • Local Deliveries: Free delivery is offered within a specified radius of Montello, WI. Additional fees may apply for deliveries outside of this area.

  • Out-of-State Deliveries: Shipping fees are calculated based on the distance between our dealership and your location. You will be provided with a detailed shipping quote before confirming your purchase.

  • Special Requests: If you need expedited delivery, enclosed transport, or other specialized services, we will provide a custom quote.

Note: All shipping fees will be clearly outlined during the purchasing process, and we aim for full transparency so there are no hidden costs.

3. Delivery Timeframe

  • Local Deliveries: Local deliveries typically take 3-7 business days after the completion of the purchase and payment.

  • Out-of-State Deliveries: Delivery times for out-of-state shipments vary based on the destination. Generally, deliveries take between 7-14 business days. Once your vehicle is shipped, we will provide tracking information so you can monitor its progress.

  • Expedited Shipping: If you need your vehicle delivered sooner, expedited shipping options are available. Additional fees will apply for expedited services.

4. Shipping Process

After you finalize your purchase, the following steps will occur:

  1. Order Confirmation: You will receive a confirmation email or phone call with details regarding the delivery process.

  2. Vehicle Inspection and Preparation: Your vehicle will undergo a final inspection and be prepped for shipping. We will ensure that it is properly cleaned, fueled (if applicable), and in excellent condition for transport.

  3. Shipment and Tracking: Once your vehicle is shipped, we will provide you with a tracking number (if applicable) to allow you to monitor the delivery progress. Our team will stay in touch with you throughout the process.

  4. Delivery: Upon arrival, the vehicle will be delivered to the address you provided. You will have the opportunity to inspect the vehicle upon delivery to ensure it meets your expectations.

5. Damage During Transit

While rare, it’s possible that a vehicle could be damaged during shipping. If this occurs, please follow these steps:

  1. Inspect the Vehicle: Upon delivery, thoroughly inspect the vehicle for any signs of damage. Take detailed notes or photos of any damage you notice.

  2. Notify Us Immediately: If you discover any damage, contact us at (608) 297-2532 or via email at info@rolexglasni.com within 48 hours of delivery. We will help you file a claim with the shipping company and resolve the issue promptly.

6. Return Policy for Delivered Vehicles

We understand that purchasing a vehicle online or through remote services can sometimes lead to second thoughts. However, our return policy (outlined in our Sales Policy) applies to all vehicles sold by RolexGlasni. Please be aware that vehicles delivered are typically not eligible for returns unless under special circumstances, such as significant defects or errors in vehicle specifications. Contact our team if you have concerns about your delivery.

7. Contact Us

If you have any questions or need more information regarding our shipping options, please feel free to contact us. We are happy to assist you with any part of the shipping process.